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Do all the Office applications have the same problem? Did you encounter any error message? If so, could you provide the screenshot of it?.Could you provide the version of your Mac OS?.Could you provide the screenshot of Word version? You can go to Word > About Word and provide the screenshot of it.If the problem persists, I want to confirm the information below with you: > Search for all occurrences of ADAL in the keychain and remove all those entries if present. > Restart Mac, open Office and sign in again. Sign out and quit all Office applications > Go to Finder>Applications>Utilities>Keychain Access and remove the following password entries: Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2.The last OpenOffice version supporting Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) is OpenOffice 4.0.1. This can help you troubleshoot whether it is caused by third-party software. The current Apache OpenOffice supports Apple OS X version 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite), 10.11 (El Capitan) and macOS 10.12 (Sierra), 10.13 (High Sierra), 10.14 (Mojave), 10.15 (Catalina). You can set up Mac in safe mode according to this article:.We’d give you some suggestions below and hope that will help you: May I know if your problem has been solved? If the problem persists, you can come back and we will continue to help you.